This document is provided in multiple languages for convenience. The English version is legally binding.
Plyvo is an AI tool that writes product descriptions for online sellers — Etsy, Shopify, and other online stores. You give it basic product info (or scan a barcode), and it writes ready-to-use listing copy.
Go to signup.soltecsol.com and create a free account. No credit card required.
3 free AI-generated product descriptions, so you can try the quality before subscribing.
You'll see an upgrade prompt. Choose Starter, Professional, or Enterprise to continue generating descriptions.
No. Plyvo works entirely in your browser at app.soltecsol.com.
Check your spam/junk folder first, and make sure you typed your email address correctly at signup. If it still hasn't arrived after a few minutes, contact support with the email address you used.
Yes — use the language selector on the page to switch the interface language.
Exact pricing and generation limits: see the Pricing page.
PayPal today. Additional payment methods are planned.
This is normal for subscriptions. PayPal shows the recurring plan in the cart area as 0,00, and the real plan price appears in the subscription terms shown during checkout. You are charged the plan price shown on our Pricing page.
PayPal requires a linked card or bank account for recurring subscription payments — a PayPal balance alone is not accepted by PayPal for subscriptions. Link a card or bank account in your PayPal settings, then subscribe.
No — they can be different.
Payment confirmation can take a few minutes to reach us from PayPal. Wait a few minutes, then log out and log back in. If it still isn't active, check in your PayPal account that the subscription payment completed, then contact support with your PayPal receipt and your Plyvo account email.
Sign in at login.soltecsol.com and use the Upgrade plan option on your dashboard. Changes apply based on your billing cycle.
You can cancel any time from your dashboard at login.soltecsol.com or from your PayPal account (under Subscriptions). If you cancel, you keep access and your remaining generations until the end of your current paid period — you're not cut off immediately.
A cancelled PayPal subscription cannot be resumed — that's a PayPal rule. You keep your access until the end of the paid period; after that, simply subscribe again from the Pricing page.
Plyvo has a no-refund policy — payments already made are not refunded, and cancelling never cuts you off early (you keep access until your paid period ends). The only exception: if a technical failure on our side made the service unusable, use the contact form and we'll review it individually.
Log in at app.soltecsol.com, enter your product details (or scan/enter a barcode to auto-fill known info), and click Generate.
Three ways: type the product details manually, paste a product URL, or scan/enter a barcode. You can combine them — for example, start from a barcode lookup and add details by hand.
Yes — pick the tone and length options before generating, so the copy matches your shop's voice.
Scan or type a product's barcode and Plyvo tries to pull existing product info (brand, category, etc.) to save you typing. Available to trial and subscribed users.
Yes — click into the barcode field, scan with your handheld scanner (or type the number), and press Enter to run the lookup.
Not every barcode is in our databases yet (coverage is expanding). You can still enter product details manually — description generation still works.
Yes — treat it as a strong first draft. Edit anything before publishing to your store.
Yes, that's what they're for. You're responsible for checking accuracy and making sure your listing complies with marketplace rules and trademark law — see our Terms of Service.
Yes, based on your plan. Your remaining count is shown in your account, and your allowance renews with your plan's billing cycle.
This usually means a temporary hiccup with our AI service. Wait a moment and try again — your generation count is not used up when this happens. If it keeps failing, contact support.
Double-check your email and password. Use "Forgot password" to reset it. Make sure you're using the correct login page: subscribers use login.soltecsol.com, trial users use app.soltecsol.com.
Our system remembers trial signups per browser/device to prevent abuse. If you believe this is a mistake, contact support with the email you signed up with.
Make sure you're allowing camera access in your browser, or enter the barcode number manually instead.
This can happen right after cancelling or if a payment didn't complete. Check your PayPal account for the payment status, then contact support if something looks wrong.
Your browser may be showing a cached (old) version of the app. Do a hard refresh (Ctrl+F5 on Windows, Cmd+Shift+R on Mac) or open the app in a private/incognito window. This solves most display oddities.
We're actively improving mobile support. In the meantime, try using a larger screen if possible, or let us know what you're seeing so we can fix it.
Click "Forgot password" on the login page and follow the emailed instructions.
Contact support — this is handled manually today.
See our GDPR & Privacy Policy. In short: your data is stored securely and never sold.
Request a data export via the contact form, using your account email address. See the Privacy Policy for your full data rights.
Contact support to request account deletion. See the Privacy Policy for how long records are kept and why.
Can't find what you need? Use the contact form and we'll get back to you within 1–2 business days.
When contacting support, please include:
Please never send us your password, PayPal details, or other sensitive account secrets — we will never ask for these.
Back